Have you ever had a problem communicating with a friend or your team at work because the Skype app on your Android phone is not working? Well, I’m not the only one who’s had this happen to him. Problems can occur with any application, including Skype Mobile. Through today’s article, we will talk about these problems. And we present the best seven ways to solve the problem of Skype application not working on Android phones without any problems.
1. Check your device’s network connection
The first way to fix the problem is to check your internet connection via mobile data or Wi-Fi? Next, you should try to switch between the two connection methods. t If Skype works with mobile data and not with Wi-Fi, You should check with your router if it is actually transmitting data. You can also try to use another app with the Wi-Fi network to see if the problem occurs with Skype only or system-wide. If it’s only on Skype, Go to the next method to try and troubleshoot the error.
2. Reboot the phone
A simple procedure like restarting your smartphone may fix any issues with your device, including Skype not working on Android either. Hold the Power button and select Restart. Launch Skype after the restart of your phone has been completed to see if it is working fine.
3. Turn off Skype
Stopping Skype completely can help fix any problem that prevents the app from opening or working properly. To implement this method, Launch the Settings menu on your phone, go to “Apps & notifications” and then to App info, then Skype, and tap the Force stop icon. Click OK to continue. Right Now, Restart the app and check if it works now. If it doesn’t work, move on to the next method.
4. Clear cache
The size of (excessive) temporary files that Skype has accumulated during its use may also cause it to stop working. Clearing these temporary files (also called app cache) can help get things back to normal. This will not erase the application data from (passwords, saved files, etc.) but only the app will be fixed.
Go to the device’s system settings menu and go to Apps and notifications, then App, info > Skype storage and cache,> tap on the Clear cache option. Then, run Skype to see if it works now.
5. Update Skype app
Running an outdated version of an app on your Android smartphone may cause some of the app’s functions not to work. In some cases, the app will not work at all. This applies to Skype as well. If you face Skype not working on Android, make sure that you have the latest version installed on your device. To download the latest version of the Skype application, it is preferable to do so via the Official Google Play Store.
6. Enable necessary app permissions
For most applications to function properly, You need to access some hardware and software components on your device. For example, Skype may request access to your phone’s camera and microphone to make a video call. The app may also request access to your phone’s storage if you want to send a file to your contact.
If you face the issue of Skype not working on Android, you may have denied the app access to some important permissions on your device. To verify that you have allowed Skype to access these components and programs, you must perform the following steps: Launch the Android Settings menu and go to Apps & notifications > Skype app > App info > Permissions.
7. Uninstall and reinstall the app
If the problem is not resolved after all of the above steps, You should consider removing the app from your phone and reinstalling it. And to do so, follow the following steps: Tap and hold the Skype icon and then tap the App info icon. Then, click the Uninstall icon. Next, reboot your device after uninstalling the app and head to the Store Google Play to reinstall it. Now run the application to see if you face the problem of Skype not working on Android completely.
So, in today’s article, we have discussed ways to fix Skype not working on Android.