Facebook has a feature where it can put accounts in a state of remembrance when someone dies. It's really cool, because I think our digital stuff that stays after we're gone is great.
Being able to access a friend's Facebook account even though I can't talk to them anymore makes me smile. However, I never thought what would happen to me if someone informed me that I was dead when I wasn't.
When you memorialize a Facebook account, you can expect the following to happen:
- The word “In Our Hearts” will be placed next to the account holder's name.
- Friends can still share memories and praise the Page.
- Private conversations will not be accessible.
- The shared and visible content will remain.
You may have been trying to log into your Facebook account as normal and were greeted with this message:
Account Inaccessible This account is in a special memorial state. If you have any questions or concerns, please visit the Help Center for further information.
Well, that's pretty terrible. Unfortunately, with the spread of the COVID-19 pandemic, Facebook has memorialized (disabled) thousands of active accounts due to false reports. These reports claimed that account holders had died as a result of exposure to the emerging corona virus, so the Facebook team responded to these reports.
Fortunately, Facebook has a help center with hundreds of useful resources to help users of the site, and there is a support form available for messaging the Facebook team and recovering the suspended account in memory.
Steps to recover a suspended account
Here are the basic steps to get your disabled account memorized easily:
1. Preparing for the operation
Before you begin, you will need to have your government ID ready. Facebook asks you to attach a photo of you holding your ID so that your face is clearly visible, the ID should be very clear and your information can be read in it. Please see an example below of how to take a picture.
Remember: don't take a selfie, ask a family member to clearly take the picture for you.
2. Submit an appeal to the Facebook team
This is the most important step, as you will contact the Facebook support team and ask them to restore your account that was disabled by mistake due to commemoration. All you have to do is open the following link: My personal account has been memorialized and fill in the following information:
After filling in your information correctly, click Submit to have your request sent to Facebook.
3. Waiting for a response from the Facebook team
You have to be patient in this step, as you will receive a response from the Facebook team about the fate of your account after 1 to 3 days. If you attach a very clear picture so that your face can be clearly seen in both the photo and the ID card, your account will surely be retrieved with an apology message that you will receive to Account email.
However, in other cases your application may be rejected and the account not be restored, these cases include attaching a blurred photo or falsifying your identity. We hope that you will not resort to illegal options, as this causes you problems and does not work with the Facebook team.
Here are some other rejection letters that you may receive hours after submitting the application:
Or you are more likely to get a reply saying: Thank you for your reply. To keep your account secure, we'll ask you to respond with a photo of yourself holding an ID from the list of IDs we accept:
What do I do if my application is rejected?
If your request is rejected, you can still get your account back. You simply need to respond to the Facebook message you received on the email and include a brief description of the account problem and attach a picture of you holding your ID card in your response, so that your face appears clearly with the ID card in your hand.
After sending your response, you will receive a response from the Facebook team in a few days. In this case, the response takes 7 to 14 working days and you must be patient at this time and do not send any additional requests to the Facebook team. Facebook hates spam messages.
Has your disabled memorialized account been recovered? Do you know any other ways to recover a memorialized account? Share your experience with us in the comments below.
Here are some articles I have handpicked for you to read next:
- How to recover disabled Facebook account ineligible user
- How to contact the Facebook support team by phone, chat or email?
- Recover disabled Facebook account due to copyright infringement
- 3 ways to recover a hacked Facebook account even if the email has been changed