Home How-toFixes Solutions to the problem that the OK Google command does not work on Android phones and devices

Solutions to the problem that the OK Google command does not work on Android phones and devices

If the Google Assistant suddenly stops working due to the OK Google command not working, it is annoying. Especially for users who are accustomed to using it in every detail of their lives. The Google Assistant is a virtual assistant from Google that works with artificial intelligence. Users interact with it through natural voice without touching the device although keyboard input is also supported. In 2020, the Google Assistant is already available on more than a billion devices, in more than 90 countries, and in more than 30 languages. It is used by more than 500 million monthly users, according to Google reports. Therefore, we offer you solutions to the problem that the OK Google command does not work, which causes the Google Voice Assistant to stop.

What are the services that Offered by Google Assistant?

By simply saying OK Google, you can search the Internet, schedule events and alarms, adjust user device settings, and show information from the user’s Google account. You can also make phone calls, SMS and e-mail. The Google Assistant provides real-time information on directions and local information. and the ability to find businesses and restaurants and their opening times, and provide you with traffic information and directions on Google Maps. It can search for a car park near your destination, play your favorite songs, playlists, podcasts, and music videos, Plus a lot of great services.

Solutions to the problem of not working an order OK Google About working on Android phones

Google Assistant responds to voice commands after you say the keyword Hey Google or OK Google. And if Google Assistant doesn’t respond when you say the keyword, You can resort to these solutions:

1. Make sure to download and activate the Google Assistant on your Android device

You may need to download Google Assistant from Play Store, Therefore, you have to make sure that there is enough space on your device to download the Google Assistant, which consumes 1-1.5 GB of internal storage space. If the Google Assistant is integrated with the Google app, You must verify that it is activated and programmed to respond to the keyword, whether OK Google or Hey Google, by following the following method:

  • Enter the Google app.
  • Click More in the lower right corner.
  • Choose Settings.
  • Choose the sound.
  • Choose Voice Match.
  • Turn on Hey Google or OK Google, depending on the device.

2. Reboot the device

Solutions to the problem that the OK Google command does not work on Android phones and devices

It is the first effective way to solve many technical problems facing the device, including the problem of not working the OK Google command to work on Android phones. It is as simple as updating multiple mobile operations, Deleting RAM causes the device to create new data. So it is expected that Google Assistant will respond to your voice command OK Google when the device is restarted.

3. Ensure the safety of the speakerphone on the Android phone

The speaker may be clogged with dust or broken which prevents Google Assistant from recognizing causing the issue of OK Google not working on Android phones. In the event that the speaker is safe, try moving to a quiet place so that the Google Assistant can distinguish your voice away from the noise.

4. Make sure to connect to the internet

Google Assistant will only work when connected to a strong wireless or data network. So you have to make sure that WIFI is enabled on your device, And that your router (router) is working properly.

Read also: 6 Best Apps to Take Long or Moving Screenshots on Android and iPhone

5. Cancel power saving mode

Solutions to the problem that the OK Google command does not work on Android phones and devices

Power saving mode is designed to disable apps that drain excessive battery power. So it may stop Google Assistant from working and cause the problem of OK Google not working on Android phones, It stops responding to voice commands. You can cancel the power saving mode by doing the following:

  • Click on Settings.
  • Choose Device maintenance.
  • Click on the battery.
  • Press to stop playing in power saving mode.

6. Google Assistant training to recognize your voice

Google Assistant may not recognize your voice when you say Hey Google because your voice model has been corrupted. You can retrain Google Assistant with a new voice model, By following:

  • Enter the Google app.
  • Choose more.
  • Click on Settings.
  • Click on the sound.
  • Choose Match Audio.
  • Click on Retrain the Voice Model.

7. Command using an alternate keyword

If Google Assistant does not respond to the keyword OK Google, replace it with another word such as the word Hey Google. Some Android devices are programmed to one of the two words, but may respond to the other suddenly.

8. Check your Google language settings

It may be that the language set in Google does not match the language of the command, This leads to the Google Assistant not responding to your voice commands and the problem of the OK Google command not working on Android phones. All you have to do is set the Google language as follows:

  • Enter the Google app.
  • Click More in the lower right corner.
  • Click on Settings.
  • Choose the sound.
  • Click on Languages.
  • Select your language from the list of suggested languages.
  • Click Save.

9. Clear Google App Cache

The cache stores a lot of data while you use the Google application, such as passwords and responses that you entered in online forms, The accumulation of this data may hinder the work of the Google Assistant and stop responding to commands, Then the solution is to clear the cache of the Google application in order to improve its performance, When clearing the cache, it re-creates the app’s data, giving it a smooth start. You can do so as follows:

  • Go to settings.
  • Click on Applications.
  • Choose Google.
  • Click Storage.
  • Choose Clear Cache.

10. Update Google Play Services

Solutions to the problem that the OK Google command does not work on Android phones and devices

The delay for the update Google services It may cause Google Assistant to stop working, Therefore, you should update it to the latest version quickly to avoid this problem.

11. Update the operating system of your Android device

Your device’s operating system may not support the Google Assistant app, In this case, you need to update its operating system to the latest supported version in order to solve the problem of OK Google not working on Android phones.

Our article presented the most prominent solutions to the problem that the OK Google command does not work on Android phones, Getting its working wheel back on track is a delight for its users as it saves them time and effort to accomplish their daily tasks.

Read also: 6 Best Apps to Take Long or Moving Screenshots on Android and iPhone

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